For correct measurement:
Still have doubts about the size?
Send us a message to contact@mattiacapezzani.com or call +39 0733 1890975.
We inform you that our products are entirely hand-made and are produced when we receive your order.
For this reason the product may be delivered between 7 and 10 working days.
The customer is notified via email on the day of shipment of the package.
Shipping in Italy is always free, while for other geographical areas it is calculated directly in the cart, before order confirmation and varies according to weight and destination.
The customer can choose two ways to proceed with the return:
In this case, if damage/theft/loss of the goods occurs during transport by courier at the expense of the Purchaser, notification of the incident will be given (within 5 days of the problem encountered), to allow him to promptly file a complaint against the courier chosen by him and obtain reimbursement of the value of the asset (if insured).
The product will be made available to the Customer for its return and the request for withdrawal will be cancelled.
The amount returned will be equal to the cost of the product minus the initial shipping costs.
In this case, the amount paid for the return of the goods will be deducted from the final refund and will be equal to the shipping costs paid at the time of purchase added to the cost of return shipping.
If the free shipping promotion is active at the time of purchase, the fixed amount of € 10.00 will be deducted from the final refund.
